Free white paper written by Gary Simon author of Fast Close to the Max.
Despite heavy investment in ERP systems, performance capabilities, public and private sector organizations of all sizes and in all markets have struggled to maintain efficiency, let alone make productivity gains.
…enterprise content management (ECM) is the ideal companion technology for the RSC, because it focuses management attention on the workflow, tasks, issues and documents that are intrinsic to the process. ECM allows management to purge wasteful activities, eliminate paper handling and encourage collaborative working.
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